1. Introduction
Directing Mastery Academy, located at 5400 Hollywood Blvd, Los Angeles, CA 90028, and reachable at
[email protected] or (323) 460-4444, is committed to protecting your privacy. This
Privacy Policy describes our practices in connection with information that we collect through our
website, online services, and offline interactions. By using our services, you agree to the terms of
this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes your name, email address, phone number, postal
address, and other contact information that you provide when you register for courses, subscribe to
newsletters, or contact us through our website.
- Payment Information: When you enroll in a course, we collect payment information
such as your credit card details or other financial information necessary to process your payment.
This information is processed securely by our payment processors.
- Demographic Information: We may collect demographic information such as your age,
gender, education level, and interests to better understand our audience and improve our services.
- Usage Data: We collect information about how you use our website and services,
including the pages you visit, the courses you enroll in, the content you access, and the time you
spend on our platform.
- Device Information: We may collect information about the device you use to access
our website, including the device type, operating system, browser type, IP address, and unique
device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies
to collect information about your browsing activity on our website. Cookies are small text files
that are stored on your device and used to remember your preferences and track your usage patterns.
You can control the use of cookies through your browser settings. Please see our Cookies Policy for more information.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with
access to our courses, personalize your learning experience, and improve the functionality and
content of our website.
- Processing Payments: We use your payment information to process your enrollment fees
and other transactions.
- Communicating with You: We use your contact information to send you important
notifications, updates about our courses, newsletters, marketing materials, and other information
that may be of interest to you.
- Analyzing and Researching: We use your information to analyze trends, conduct
research, and gather insights to improve our services, develop new courses, and enhance our
marketing efforts.
- Protecting Our Rights and Interests: We may use your information to protect our
rights and interests, including enforcing our terms of service, preventing fraud, and complying
with legal obligations.
4. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with trusted service providers who
assist us in operating our website, processing payments, sending emails, conducting analytics, and
providing other services. These service providers are contractually obligated to protect your
information and use it only for the purposes we specify.
- Business Partners: We may share your information with business partners who offer
products or services that may be of interest to you. We will only do so with your consent.
- Legal Requirements: We may disclose your information if required to do so by law or
in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a
portion of our assets, your information may be transferred as part of the transaction. We will
notify you via email and/or a prominent notice on our website of any change in ownership or uses
of your personal information, as well as any choices you may have regarding your personal
information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or
disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information, such as
payment details, during transmission.
- Secure Storage: We store your information on secure servers that are protected by
firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized
personnel who need to know the information in order to perform their job duties.
- Regular Security Audits: We conduct regular security audits to assess the
effectiveness of our security measures and identify areas for improvement.
However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your personal information, we
cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this
Privacy Policy, unless a longer retention period is required or permitted by law. We may retain your
information even after you have stopped using our services if retention is reasonably necessary to
comply with our legal obligations, resolve disputes, prevent fraud and abuse, or enforce this Privacy
Policy.
7. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or
incomplete personal information.
- Deletion: You have the right to request that we delete your personal information,
subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal
information for certain purposes, such as direct marketing.
- Restriction: You have the right to request that we restrict the processing of your
personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a
structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected]. We may require you to
verify your identity before processing your request.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. We will post any changes on our website and update the “Last Updated” date at the top of
this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact
us at:
Directing Mastery Academy
5400 Hollywood Blvd
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 460-4444